We are looking for our Head of Reception in Moliets
About Star Surf Camps
Star Surf Camps first opened more than 10 years ago and has grown significantly over the past years. Star Surf Camps focuses on giving guests a fantastic surf holiday experience, and making them feel like part of the surf family. Our guests range from families, to solo travellers and groups of friends (such as university groups or smaller friend groups) of all ages.
For summer 2021, we are recruiting staff for our camp in Moliets, France. At our camp, our international, multi-lingual guests come to experience the surf and yoga lifestyle through camping in our characteristic tipi tents. Moliets is our largest camp location, with a main camp (~150 guests per week) and the deluxe camp (~70 guests) on a camping site in the pine forest approx. 20 mins walk from the beach. Throughout the week, besides surfing, we offer lively entertainment, incl. wine & cheese nights, day trips to other towns, and sporty activities.
About the Head of Reception Role
Your Tasks & Responsibilies
You are in charge of our main administrative services, including managing and understanding the weekly booking information, allocating guests to tents, maximising our camp occupancy, and arranging guests’ transfers to and from the camp. You are the person who makes the first and last impression on our guests, and throughout the week you and the receptionist will address any queries that guests may have. On a daily basis, you liaise with our central booking office, and you ensure that any changes to booking information is executed at camp (e.g. you ensure the head teamer gets a tent prepared for a last-minute arrival). You will also be in charge of a small team of staff that help you conduct these tasks, this includes a receptionist and transfer drivers.
Among your responsibilities are:
In this role, you are part of the key management team, and are expected to act with such level of responsibility and accountability. You report directly to the camp manager. In some of your responsibilities, other departments will support you, and successful operation of the camp is dependent on good collaboration across departments and managers. We are looking for a real team player! Also, although this description sets out your main tasks as head of Reception, camp life comes with many unexpected turns. This means your workload will fluctuate throughout the weeks, and there is a level of flexibility expected from the management team to work together and absorb additional tasks where needed.
Note; no experience with booking systems is required. All booking information is collated in weekly spread sheets. Full training will be provided at the beginning of the season.
Key characteristics & skills we are looking for:
Hard-working, Good people skills, Organised, Good communicator, Friendly, Flexible, Accountable, Efficient, Responsible, Fun, Team-player, Eye for detail, Solution-oriented, Problem solver, Good computer & Excel skills
Among the job perks:
To apply, please refer to our jobspage at www.starsurfcamps.com/jobs. A full application includes:
We look forward to meeting you!
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Tagged as: surf, yoga
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