Traveler is seeking an outgoing and enthusiastic full time General Manager to oversee both the Surf Club and Retail operations of the Coastal Outpost at our new Santa Cruz location, opening on the East Side this spring 2021.
The General Manager is a key leadership role and will work alongside our Regional Buyer/ Merchandiser to establish and grow the Traveler Surf Club in Santa Cruz. The GM will oversee junior sales staff and work across all 3 stores (Pacifica, Malibu, Santa Cruz) effectively communicating with each shop Manager(s) and Traveler’s owners regularly.
As with all roles at Traveler, this position includes extensive customer service and additional responsibilities are broken down into 2 categories:
Traveler Surf Club is a full service destination, where members can store their surfboards in secure lockers, enjoy hot outdoor showers, day-use lockers, and heated furniture to warm up after surfing, among other services and amenities. The GM would build, grow, and maintain the Surf Club membership program along with all other services offered.
Traveler Coastal Outpost is a retail shop, which is co-located in the same space as the Surf Club. The outpost sells surf and outdoor gear as well as a curated selection of gifts, apparel and home goods. Management of the Outpost includes sales and customer service, training and managing junior staff, scheduling, inventory management, and product re-orders.
Skills and qualifications:
The Ideal Candidate is:
32-40 hours / week
weekends a must
Send your resume along with a cover letter to email@example.com
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