Log In

Don't have an account? Sign up now

Lost Password?

Sign Up

Password will be generated and sent to your email address.


Samuel Martin Customer Service

Computer Literacy and Administration.Customer Service
Management & Other

Samuel Dominic Martin
Little Dene, Milford Road, Lymington, SO41 8DP | Samuel-martin130@outlook.com | 0795632925

·       Highly motivated with a strong history of both personal analytical work and group project work.
·       Strong global outlook with a high drive to succeed within an international career.
·       Strong personal skills with a vast understanding of high customer service.

BA Politics and International Relations, Queen Mary, University of London                                   2017 – 2020
Modules include:
·       War in World Politics (78.6%)
·       Researching Everyday Politics (70.2%)
·       Global Health and Disease (68%)

Brockenhurst Sixth Form College                                                                                                             2014-2016
A level – Politics and Government (A), History (A), Economics (B)

Priestlands Secondary School                                                                                               2009-2014
9 GCSE’s – Including A in English Language and B in maths.

Intern: Public Affairs, Policy and Research – British Marine                                      June 2019 – Aug 2019
·       Supported the highly active Public Affairs, Policy and Research team at a busy trade association, dealing with a wide Varity of different tasks.
·       Engaged with various members of governmental departments and cabinets, including phone meetings and emailing.
·       Updated governmental stakeholder database and curated stakeholder surveys to deliver efficiency ratings and understand areas in improve for the trade association.
·       Political monitoring of relevant information to update members on in the weekly newsletter.

HIV Tester – Positive East                                                                                                     Aug 2019 – Present
·       Offering free HIV tests and advice for London’s largest HIV charity.
·       Providing a professional and personal test to clients in various locations, from bars to libraries, upholding high standards no matter the location.
·       Dealing under pressure and with a wide variety of individuals in sometimes distressing times, requiring high attention and knowledge.
·       Producing reports at the end of each session to update the database that are used within the NHS.

P/T Specialist, Apple (London) –                                                                                         Aug 2019 – Present
·       In-depth product knowledge to support customers from any ability about technology.
·       High market sales and customer service.
·       Using tools to overcome language barriers with many international customers.
·       Supporting the technical team of trouble shooting and running lessons on the products to the general public.

P/T Team Member, Queen Mary Student Union                                                            Jan 2019 – Jun 2019
·       Working within an administration and receptionist role at the Student Union.
·       Being the face of the university, organising and completing paperwork, answering emails and phone calls and answering to all enquiries from both students and academics.
·       Running risk assessments on potential speakers for societies and submitting reports on them.

P/T Sales Assistant, Topman Oxford Street –                                                                   Jan 2018 – Jun 2018
·       Responsibilities included fast pace customer service within a busy flagship store.
·       Provided excellent customer service to which I received two internal awards.
·       Developed into suits which required a more personal approach to each individual customer.

F/T Specialist, Apple (Sydney) –                                                                                        Nov 2016 – May 2017
·       Incorporating the same duties and responsibilities as my role in London, although on a full time basis.

P/T Lifeguard, Lymington Sea Water Baths –                                                                 Jun 2016 – Sep 2016
·       Local tourist swimming pool attracting vast crowds of bathers.
·       Ensuring the safety of all pool users and providing first aid.
·       Running activities and teaching the general public how to use various equipment ie. kayaks and paddle boards, proving excellent communication skills.

P/T Sales Assistant, Fat Face –                                                                                         Sep 2014 – Sep 2016
·       Opening, closing and cashing up the store, demonstrating time management skills to ensure the store opens and closes on time.

BHG Marine –                                                                                                                         Various Occasions
·       Active member of family business since the age of fourteen.
·       Worked various boat shows, from sales to high profile meetings and social events with individuals such as MP’s and members of British Marine Federation.
·       Demonstrated excellent communication and networking abilities on behalf of the company.
·       Ensured all sales paperwork was up to date and processed correctly.

·       Tender Heart NGO, Delhi – Taught basic English and Maths to underprivileged children at a local school. Coordinated lesson planning and communicated successfully to individuals and students.
·       Libra Foundation, Romania – Supported a local charity in rural Romania to integrate and breakdown social divides between Roma and mainstream children via a summer school. Required high motivation and dedication to support integration via planned lessons.

·       Radio Show, Quest Radio – Running my own show slots using industry equipment at my student union radio station.
·       Languages – Continuing my study of Italian language due to Italian heritage.

REFERENCE: Available on request.