Social Host needed Temporary Volunteer NEW

We are currently seeking a friendly and enthusiastic individual to join our team as a Social Host at our dynamic surf camp in Sri Lanka. As a Social Host, you will play a vital role in creating memorable experiences for our guests, ensuring their stay is enjoyable, relaxing.

Availability
November & December
March & April

Please note: We are only accepting applications for the mentioned periods. Unfortunately, no other start dates or time slots are available. Please only apply if you are available for one of these periods.

Your main responsibilities will include:

Warm Guest Welcome: Greet guests upon their arrival in a friendly and welcoming manner. Assist with smooth check-in procedures, making them feel at home from the start.

Engaging Social Events: Organize and lead a variety of engaging social events, encouraging active guest participation and interaction.

Guest Assistance: Be responsive to guest inquiries and concerns, addressing them promptly and courteously to enhance guest satisfaction.

Daily Guest Interaction: Interact with guests daily, making sure their needs are met and exceeded. Create a friendly and welcoming atmosphere throughout their stay.

Special Event and Excursion Planning: Assist in planning and organizing special events and excursions to provide unique experiences for our guests.

Guest Feedback Handling: Handle guest feedback and concerns, escalating issues to management when necessary to ensure prompt resolution.

Content Collection for social media: Collect content for social media and hand it over to the management for promotional purposes.

Surf Enthusiasm: Encourage the guests to practice their surfing in free surfs in the afternoon and join them when on shift.

Your skills

• Excellent communication and interpersonal abilities to create a warm and friendly atmosphere.
• Strong organizational skills for effectively coordinating social activities and events.
• Customer-focused approach, dedicated to ensuring guest satisfaction and comfort.
• Adaptability and quick problem-solving skills to address guest needs promptly and efficiently.
• Proficiency in English, enabling effective communication with guests and team members.
• Commitment to sustainability, avoiding the use of single-use plastics, and demonstrating responsibility towards nature.

Expected Work:

There will be two social hosts working shifts. Each host is responsible for 24 hours and then has 24 hours off. During your shift, you are expected to:

• Join the meals with the guests and ensure that those with special food preferences receive their dedicated meals.
• Welcome guests arriving in the early mornings and late in the evening – when the reception is closed.
• Be overall responsible for guest satisfaction and activities, such as:
• Going surfing with the guests.
• Playing card games.
• Chilling at the pool.
• Taking guests to nearby cafés for coffee, sunset drinks or live music in the evening.

We do not expect you to be actively working for the full 24 hours during your shift; this period simply defines your responsibility.

SET UP AN ALERT FOR MORE SURF JOBS LIKE THIS OR RECOMMEND IT TO A FRIEND!

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